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Log in to create or view support cases or access technical articles. If you have an after-hours emergency issue, we highly recommended that you also call us so we can assist you as quickly as possible!

 

  • Quick Submittal Tips

    • Choose the right priority level
    • Avoid possible fees: After-hours calls should only be for emergency issues
    • Be as detailed as possible in your description
    • Including the Program or Screen Name can speed issue resolution
  • Contact Information

    Support Hours: 9:00a – 8:00p ET Telephone: 916-635-7300 Toll-free: 800-366-3472 Email: support@rcc-rms.com